Privacy Policy
Last updated: September 25, 2026
Nepean Towing is a referral website. When you contact us, we share your request with Ottawa Regional Towing, which provides the towing and roadside services. This policy explains what personal information we collect and how we use it, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you submit a contact form, we collect the information you enter: your name, phone number, email address, the service you need and your message. When you call, the service provider may collect similar information by phone.
Like most websites, our web host automatically records basic technical information such as IP address, browser type and pages visited, for security and to keep the site running. The Google Maps embed on this website is provided by Google, which may collect technical information or set its own cookies. See Google's Privacy Policy.
2. Why We Collect It
We use your information only to respond to your request and to connect you with Ottawa Regional Towing so that it can contact you and provide the service you asked for. We do not sell your personal information and we do not use it for marketing without your consent.
3. Consent
By submitting a contact form or calling, you consent to us collecting your information and sharing it with Ottawa Regional Towing for the purposes above. You may withdraw consent at any time by contacting us, although we may then be unable to help with your request.
4. Who We Share It With
- Ottawa Regional Towing, which performs the towing and roadside services and handles your information under its own privacy practices.
- Service providers that host this website and deliver our email, only as needed to operate them.
- Authorities, where required by law.
Some of these providers may store data outside Canada, where it may be subject to the laws of that jurisdiction.
5. Retention and Safeguards
We keep form submissions only as long as needed to handle your request and for reasonable record-keeping, and then delete them. We use reasonable safeguards, including an encrypted (HTTPS) connection, to protect your information. No method of transmission or storage is completely secure.
6. Your Rights
You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal exceptions. If you have a concern about how we handle your information, please contact us first. You may also contact the Office of the Privacy Commissioner of Canada.
7. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
8. Contact Us
For privacy questions or requests, contact:
Nepean Towing
Phone: 613-707-7425
Online: contact form